On this page you can read the FAQ's, Request Help
for a specific problem or lab, or Report a Bug with
the system.
IMPORTANT: To be able to run the ServiceBroker you must have Pop-Ups enabled.
FAQ's
Create a ServiceBroker Account
When you entered the ServiceBroker URL, your browser was directed to the Login webpage.
If you have already created an account, you may login. To create an account select
the "Register" button, which will take you to the Register webpage.
Fill out the form and submit your information. Usernames must be unique for each
ServiceBroker. If the username is already registered, a message will be displayed
asking you to choose another username. An error message is displayed if your password
and confirm password entries do not match. Once your information is complete your
account will be created and you will automatically be redirected to the "My Clients"
webpage.
Lost Password
If you have an account, but do not remember your password, go to the
Lost Password webpage. Fill out the form and supply both username
and email address. If a registered user with both username and email address is
found, a new temporary password will be mailed to the email address.
Report a Bug
To report a bug, go to the Report Bug webpage. Please
select the general type of problem and enter a detailed description of the problem.
Request Help
Fill out the form below to request help with the iLab system or a particular lab.
Someone will respond to you shortly.
You are not currently logged in. Please include your name and email address, so
that we can respond to you.